Returns & Exchanges

At Skin Bunny UK, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you can return your items within 30 days of receipt provided they are unopened and in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer care team via email with your order number and the reason for your return to receive a unique return authorization code.

• 2.
  Prepare Your Package

  Securely pack the unused beauty products in their original boxes, ensuring the return authorization form is included inside the parcel.

• 3.
  Ship Item Back

  Send your package back to our UK warehouse using a tracked shipping service to ensure your return reaches our quality control team safely.

• 4.
  Receive Your Refund

  Once our specialists have inspected the returned items, we will process your refund to your original payment method within 5-7 business days.