Frequently Asked Questions
Everything you need to know about your Skin Bunny UK experience.
How long does shipping take within the UK?
We offer standard shipping which typically takes 2-4 business days, and express delivery which arrives within 1-2 business days.
Are Skin Bunny products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. Simply contact our support team to initiate a return.
Can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your skincare products suitable for sensitive skin?
Our formulas are designed with gentle ingredients; however, we always recommend performing a patch test or reviewing the full ingredient list if you have specific allergies.